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Khesha Tsyrenova

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Activity overview

Latest activity by Khesha Tsyrenova
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    Khesha Tsyrenova created an article,

    Shipping Weight Requirements

    Products without weight information cannot be made available for purchase. According to Joom's platform logistics rules, some orders must be fulfilled via online shipping, and weight information is...

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    Khesha Tsyrenova created an article,

    Unverified Products Limit

    Joom focuses on growing sales of bestsellers, as well as new products consciously selected by the merchants. That's why, each merchant can have the limited number of unverified products on Joom. Wh...

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    Khesha Tsyrenova created an article,

    CSV Uploading Errors

    Here you can find typical errors and issues that can occur while uploading CSV files.   Errors Report Errors Report is a report that is automatically sent to your merchant panel Uploads page once ...

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    Khesha Tsyrenova created an article,

    Strikes for Platform Rules Violations

    Joom pays special attention to the customers' experience on the platform. If a merchant violates the platform rules and spoils the customer experience, Joom has the right to apply penalties to them...

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    Khesha Tsyrenova created an article,

    Auto-Participation in Promotion

    Auto-Participation in Promotion is a special tool for optimizing the work process that relieves merchants from manual work on regular adding products to promotions. For automatic participation in t...

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    Khesha Tsyrenova created an article,

    Product GTIN

    A Global Trade Item Number (GTIN) is a barcode assigned to each product variant. For example, if t-shirts come in three sizes (small, medium, large) and two colors (black and white), all 5 variants...

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    Khesha Tsyrenova created an article,

    🏠 Packaging Requirements for Home & Kitchen

    The packaging requirements specified in this article are mandatory. In case of deviations from these requirements and damage to the products during delivery, the merchant will be responsible for it...

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    Khesha Tsyrenova created an article,

    Orders Over $10 Quality Refund Rate

    Orders Over $10 Quality Refund Rate is one of the metrics of your store performance. It measures the ratio of the number of orders over $10 refunded due to quality reasons to the number of all appr...

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    Khesha Tsyrenova created an article,

    Orders Over $10 Cancellation Rate

    Orders Over $10 Cancellation Rate is one of the metrics of your store performance. It measures the ratio of number of orders over $10 cancelled by a merchant to number of all the approved orders ov...

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    Khesha Tsyrenova created an article,

    How to Connect a Bank Account to Joom Account?

    Link your bank account to your Joom account and select Bank as your preferred payment method to receive payouts.   Please note: Your bank account must be a corporate account, not individual. Y...