Main rules and regulations

• Basic Platform Rules
• Platform Rules Violation and Penalty
• Restricted Products and Content
• Copyright Infringement on Joom
• Upload documents and country-specific Certificates to the Merchant Panel

Payment rules & Take Rate

• Take-rate policy on Joom
• How to sign in with Payoneer?
• New Invoices on Joom
• Invoices, Payments & Fees
• Refund Policy

Certificates and VAT

• Safety Gate (Rapex)
• EU Market Surveillance Regulation From 16 July 2021
• European VAT New Rules from July 2021
• German VAT Certificate
• UK VAT Rules from January 1st 2021
• FDA certificates

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