Getting Started

• Checklist for New Merchants
• Why do Merchants choose Joom?
• How to Set up your Account?
• How to navigate in Merchant Panel?
• How to add Products to the store?
• How to promote my products on Joom?

See all 7 articles

Management & Shipping

• Store Name Requirements
• How to change prices via CSV?
• Shipping Rules
• How to Open a store?
• How to authorize a brand?
• How to contact Joom?

Merchant Performance

• Quality Refund Rate Metric
• Cancellation Rate Metric
• Delivery Refund Rate Metric
• 3-Day Shipping Rate Metric