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Welcome to Joom Help Center!

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  1. Joom Help Center
  2. Quick Start

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Quick Start

Getting Started

  • How to create a seller account on Joom? (Registration for Merchant)
  • Checklist for New Merchants
  • Why do Merchants choose Joom?
  • How to Set up your Account?
  • How to navigate in Merchant Panel?
  • How to add Products to the store?
See all 8 articles

Management & Shipping

  • Store Name Requirements
  • How to change prices via CSV?
  • Shipping Rules
  • How to Open a store?
  • How to authorize a brand?
  • How to contact Joom?

Merchant Performance

  • Quality Refund Rate Metric
  • Cancellation Rate Metric
  • Delivery Refund Rate Metric
  • 3-Day Shipping Rate Metric

If you have any questions please contact our Support Merchant Team at merchant@joom.com

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