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Welcome to Joom Help Center!

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  1. Joom Help Center
  2. Quick Start

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Quick Start

Getting Started

  • Checklist for Indian Merchants
  • What Is My Profile?
  • How to Manage User Accounts?
  • How to Activate Multi-User Accounts?
  • How to Sign up for a Joom Merchant Account?
  • Checklist for New Merchants
See all 12 articles

Management & Shipping

  • Store Name Requirements
  • How to change prices via CSV?
  • Shipping Rules
  • How to Open a Store?
  • How to authorize a brand?
  • How to contact Joom?

Merchant Performance

  • Orders Over $10 Quality Refund Rate
  • Orders Over $10 Cancellation Rate
  • Negative Feedback Rate
  • Quality Refund Rate
  • Cancellation Rate
  • Store Performance System
See all 8 articles

Video Content

  • Video Guidelines for Quick Start

If you have any questions please contact our Support Merchant Team at merchant@joom.com

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