Each user account has a personal page - My Profile. In My Profile, a user can check and edit their personal data, as well as change their password.

👉 If your Joom account has been created for a long time, you should first activate the Multi-user account feature and create user accounts. Please refer to our article for more guidance.

How to Edit My User Information?

1. Go to User Settings > My Profile;

2. Press "Edit" button on the right upper corner;

Here you can edit:

• Your full name;
• Your phone number;
• Messenger type and messenger ID.

You cannot:

• Edit your email. In this case, your Account Owner or Admin User should create a new user account instead;
• Change your role. Only Account Owner or Admin User can change user's roles.

3. Click Save - the system will implement the changes automatically, no further activation needed.

How to Change My Password?

1. Go to User Settings > My Profile; 

2. Press "Change Password" button on the right upper corner;

3. Enter your old password and new password.

4. Click Save - the system will implement the changes automatically, no further activation needed.