What Is My Profile?
Each user account has a personal page - My Profile. In My Profile, a user can check and edit their personal data, as well as change their password.
👉 If your Joom account has been created for a long time, you should first activate the Multi-user account feature and create user accounts. Please refer to our article for more guidance.
How to Edit My User Information?
1. Go to User Settings > My Profile;
2. Press "Edit" button on the right upper corner;
Here you can edit:
- Your full name;
- Your phone number;
- Messenger type and messenger ID.
You cannot:
- Edit your email. In this case, your Account Owner or Admin User should create a new user account instead;
- Change your role. Only Account Owner or Admin User can change user's roles.
3. Click Save - the system will implement the changes automatically, no further activation needed.
How to Change My Password?
1. Go to User Settings > My Profile;
2. Press "Change Password" button on the right upper corner;
3. Enter your old password and new password.
4. Click Save - the system will implement the changes automatically, no further activation needed.
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