How to Consolidate Orders Shipped Offline via CSV File?

1. Indicate the Order ID for the orders you want to consolidate;
2. Create a new CSV file with the following columns: Order ID, Shipping Provider, Tracking number;
3. Provide the same tracking number and shipping provider for all orders to be consolidated;

3. Save the CSV file;
4. Go to the Orders page in your Joom account and upload the file to the system. 

How to Consolidate Orders Shipped Online via CSV File?

❗ Only Approved orders can be consolidated. Once the order is fulfilled it must be shipped individually. 

1. Export Unfulfilled Orders;
2. Enter 1 in the Ship Online column for all orders to be fulfilled via online shipping;
3. Fill in Joom Logistics the Shipping Provider column;
4. Enter the same values (numbers and/or letters) in the field Shipment Group for the orders to be consolidated. For example: abc, 123, abc123.

❗ Please check the weight of orders. Order exceeding 2 kg will not be grouped. 

6. Save the CSV file;
7. Go to the Orders page in your Joom account and upload the file to the system. 

⚠️ PLEASE NOTE: You can find your uploaded files on the Uploads page in the My Files section in your Joom account. Please read the article My Files for more details.