Joom Logistics (JL) is a logistics channel created by Joom for online shipping.
PLEASE NOTE: Countries supported by Joom Logistics can be shipped anf fulfilled only via Joom Logistics.
The size of the shipping labels is 10x15 cm. Joom strictly prohibits merchants from creating and using their own labels for orders shipped via Joom Logistics (JL), as the chances of a package with a merchant-generated JL label being returned are higher. Read the article Platform Rule Violation and Penalty for more details.
JL shipping classes
You don't have to choose the shipping class, as it is automatically determined by the system.
However, JL ships mostly RM parcels
|Simplified Registered Mail
Provides simplified full tracking information with five tracking records:
Provides full tracking information, including delivery status in the destination country.
JOOM currently doesn't provide any pick up services in Korea.
You need to send your parcels to our Warehouse in Seoul at least 2 times a week. With the increase of the number of parcels shipped via JL, we will definitely introduce pick up service.
Joom Logistics shipping costs
The shipping cost depends on the direction. Contact our Support Merchant Team at firstname.lastname@example.org to clarify the shipping fees.