For offline shipping Joom merchants are free to choose any shipping provider to send products to the customer. 

There are 2 simple rules: 

1. All the products should be fully tracked and send by registered mail (RM).
2. Logistics provider should be included in the list of Joom accepted logistics providers and tracked at aftership (If it’s not in the list, please, contact merchant@joom.com, we will check if it’s possible to put yours on the list).

PLEASE NOTE: In most cases we recommend to use postal channel for shipments, as it’s usually the best value for money for our customers.
* In case you are shipping to Russia, it is 2x times more important to use the postal channel: courier delivery companies require personal information to deliver the item and Russian customers don’t like to provide this confidential info. So, as the result it leads to conversion decrease. 

Logistics from Korea 

Due to the limitations, caused by global events some countries might be not avaliable, please check countries avaliable for shipping in advance before allowing offline countries in settings. 

We have prepared the table with common shipping providers and companies delivering from Korea to other destinations:

Name	Korea Post (k-packet)	Shipter	Fedex (excl. Russia)	Boxberry (only Russia)
Logo
Web-site	www.koreapost.go.kr/	Shipter.kr	Fedex	Boxberry
Allowed European countries	Countries are constantly updating, check avaliable countries on website	Russia, UK,  USA, Israel, etc.	All Europe	Russia
Good for?	Cheap, not heavy products	Cheap, not heavy products	Middle price, heavy products.	Middle price, heavy products. Electronics (phones) allowed. Cistomer personal information is required.
Average Delivery time	26 days	30 days	10-15 days	10-15 days