How to edit products?
There are three ways to edit products:
Merchant Panel |
|
CSV files |
|
Joom API / ERP system |
⚠️ PLEASE NOTE: changing some products attributes (product name, description and image) will make the product undergo the moderation process again.
Editing manually via the Merchant Panel
- Go to the Products page in your Joom account;
- Choose a product you want to edit (there are product filters for your convenience);
- Click on the Edit Product button in the product card;
- Edit the product information:
- Product Basic Information;
- Product Attributes, please read the articles Product Attributes for more details.
- Product Variation / Variations Information, please read the articles Product Variant Requirements for more details.
- Don't forget to click on the Save button.
Editing via CSV
- Go to the Products page in your Joom account;
- Prepare the CSV file - filter the products and download the file by clicking the Export Products button;
- Edit the product in the file you downloaded, and save it in CSV format;
- Open the Products page in your Joom account and click on the Manage Products button;
- Choose Create / Change via CSV;
- Upload the CSV file you prepared;
- Click on the Upload button.
You can find the downloaded CSV file on the Downloads page and your uploaded file on the Uploads page in the "My Files" section in your Joom account. Please read the article My Files for more details.
Editing with Joom API
You can edit products via ERP system. To learn more about how to edit a product via the ERP system, please, consult with your ERP service provider. For more details, please check the related Joom API documentation.
Active Version Tab
After you edit the product, it will go through the moderation process. When the product become available for a customer and is being sold, it will appear on the Active Version tab on the product card. Every field edited in the product card will get the blue mark, so you know exactly what differs from the published version.
You can check which products have active version using the filter on the Products page in your Joom account.
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