Checklist for New Merchants

Selling on Joom Marketplace is easier and faster than you think. Here's an 7-step guide you should follow for a smooth start.

Step 1: Sign up for a free Joom merchant Account
To get started on Joom, you need to create a free account. Just go to Joom Merchant website and click Sign Up in the upper-right corner. Fill out all the required fields and click Submit. Once you register, it takes us up to 3 business days to verify your account.

Step 2: Activate your account and set up your payment method
Get an email with activation link. Log into your Joom account and fill out all the necessary information on the Company Settings page, including your KYC profile. We prepared a step-by-step guide on how to set up your account.

Once you activate your account and fill out your information, you need to set Payoneer as payment method.

Step 3: Learn payment terms and platform rules
Before opening a store and uploading products, learn some basic information you need to know for successful selling on Joom.

• Payment terms
• Take-rate policy
• Basic Platform Rules
• Platform Rules Violation and Penalty
• Restricted Products and Content
• Copyright infringement

Step 4: Open a store
To start selling, you have to open a store. You can open a separate store for each specialization. There is no limit for opening a store for one merchant account.

Step 5: Verify your brand and upload products
If you want to sell branded products on Joom, you have to verify your brand. Now that you’re a Joom merchant, you’re ready to list your product.

Step 6: Ship your order
Once you have finished uploading your products, you can ship it via Joom Logistics or you can use offline shipping option. Please refer to these articles with detailed information:

• Fulfilling orders operated via Joom Logistics
• Fulfilling offline shipping orders
• Difference between online and offline shipping options

Step 7: Promote your products
Promotion is a key element to increase your sales. Try different advertising campaigns and effective strategies offered by Joom, take part in our regular promotions and become a top-store.