We've created a Check-list of the essential information you SHOULD KNOW before you start selling on Joom 

1. Take Rate on Joom is 5-15%.
To Learn more about Joom Take-rate Policy please refer to this article. 

2. Payments on Joom are transferred every 2 weeks to your company’s Payoneer account. Therefore please make sure that you've linked your corporate account to Joom.

To Learn more about Payoneer and payments please refer to this article. 

3. To pass the KYC Profile review on Joom prepare the following documents (make sure they are all up to date): 

• Business license copy

• Company owner ID

• Company owner photo with ID

To Learn more about the KYC profile please refer to this article. 

 4. Learn the main Rules and what's Prohibited on Joom: 

• Basic Platform Rules

• Platform Rules Violation and Penalty 
  

• Restricted Products and Content
  

• Copyright infringement 
  
  

5. Choose and allow the countries where you want to ship your products and block all the countries you don't want to ship to.

To Learn more about choosing the countries for shipping please refer to this article. 

 6. Choose a store specialization for every store you open.
PLEASE NOTE: Store specialization can be chosen only once and cannot be changed later

7. Most of the product mass-uploads on Joom are done with the CSV files. Make sure you know how to work with this file format.

To Learn more about working with CSV please refer to this article.  

8. Promote your products on Joom to boost your sales and GMV. 

• Joom Ads.  (CPM for new products and CPA for well-selling products)

• Special Promotions and Daily Promotions 

• Influencer Program  (works for the new products with no reviews)

• LTO (Limited Time Offer)  (works for the new products with no reviews)

 9. Learn how to check analytics to follow your performance on Joom. 

To find out more about our analytics tab please refer to this article.  

 10. Authorise your brand if you're selling the branded products. 

To Learn more about brand authorization please refer to this article.  

 11. To contact Joom : 

• Daily questions/account operations - merchant@joom.com

• Specific questions/brands/promotions - info.korea@joom.com