If there are some products in your store that you don't need anymore, you can delete them by using the "Archive / Delete Products" feature.

PLEASE NOTE: This feature is irreversible! Archived products by no means can become active again!

Why Would You Want to Delete the Products?

• Your store has a limit for the product amount. If there are more products your store can include, Joom suggests you revise the store and archive the unwanted products;
• If there are no outdated or unwanted products in your store, you are able to choose its specialization and turn it into a Top Store.

How to Archive / Delete the Products?

1. Prepare the SKU or ID of the products you want to archive;
2. Go to the Products page;
3. Click on the Manage Products button and choose Archive / Delete Products via CSV/XLSX;

4. Toggle the New design switch to enable the Template feature and click on the Set up a template CSV/XLSX button;

5. Choose productRemove to delete the product or productRemoveVariant to delete the product variant;
6. Choose the Product Identifier (Product ID or Product SKU);
7. Select the file Format you prefer (CSV or XLSX);
8. Download the file and fill it out: insert the products' SKUs or IDs you prepared in Step 1 and write "yes" in the Remove Product column for every product you want to delete;

• insert the products' SKUs/IDs you prepared (required);
• write "yes" in the Remove Product column for every product you want to delete (required);
• you can also indicate the reason for deleting the products in the Reason column (not required).

There are 3 possible values to indicate the reason for deleting the products. 

• legalRequirement
• stopSelling
• or you can leave this value blank

5.  Upload the file back into your account.
6.  Click on the Upload button.

How to make sure your products were deleted?

• Go to the Uploads page in the My Files section.
• If you want to receive the results by email, just choose your email address right before clicking the Upload button.