Joom payouts are the money transfers to the merchant from Joom. Sign in to your Merchant Panel account and go to Finance > Payouts. Here, you can find all the payout details, including the amount, date, number, etc. Also, you can find specific payouts using the Payout number and the Payout date filters.
Joom transfers the payout twice a month. Payouts usually come through on the 1st and 17th of each month. Joom can pay merchants only if the final amount exceeds 20 dollars without VAT. The period of payout can take up to eight weeks. For merchants whose accounts have been banned by Joom, the period of payout delay is twelve weeks.
Now you can increase a minimum payout amount to have more control over the frequency and amount you receive from the platform. If the sum of invoices is lower, the payout will not be generated, and we will wait until the entire sum is accumulated.
Please refer to the Payout Settings article to learn more about it.
Merchants use Payoneer as the default payout method: the payout is transferred from Joom's Payoneer account to the merchant's Payoneer account. As Joom works only with companies, you have to indicate the company account specified in the legal documents accepted during registration, whenever you provide payout information.
Note: The payout account must belong to the company stated in your KYC Profile, which must be filled out and approved.