There are two types of promotions on Joom:
- Platform promotions: promotions created by Joom. To learn how to participate in platform promotions and add products, please refer to Platform promotions.
- Merchant discount: promotions created by merchants. To learn how to create a merchant discount and add products, refer to Merchant Discount.
The products participating in promotions are displayed on Joom website banners and on the Joom app Promotion tab.
|Platform promotions||Merchant discount|
You can check whether a promotion is created by the platform or a merchant in the Type column on the Promotions page.
If a customer purchases a product participating in a promotion, you will find the discount amount details on the order page.
Both Platform promotions and Merchant discount have 4 statuses.
Access to the promotion is open. Merchants can:
Access to the promotion is closed. Merchants cannot edit the promotion anymore. At this stage, Joom:
The promotion is taking place.
The promotion has ended.