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Quick Start
Getting Started
- Checklist for Indian Merchants
- What Is My Profile?
- How to Manage User Accounts?
- How to Activate Multi-User Accounts?
- How to Sign up for a Joom Merchant Account?
- Checklist for New Merchants
Management & Shipping
Merchant Performance
- Orders Over $10 Quality Refund Rate
- Orders Over $10 Cancellation Rate
- Negative Feedback Rate
- Quality Refund Rate
- Cancellation Rate
- Store Performance System
Video Content
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Platform Rules
Main rules and regulations
- Strikes for Platform Rules Violations
- Austria EPR Law
- French EPR Law
- New Requirements for Discounts in the European Union
- German EPR Law
- Basic Platform Rules
Payment rules & Take Rate
- How to Connect a Bank Account to Joom Account?
- Payment Settings
- Take-rate policy on Joom
- How to Connect a Payoneer Account to Joom Account?
- Invoices on Joom
- Payments on Joom
Certificates and VAT
- Product Instructions
- Product Instructions
- Safety Gate (Rapex)
- EU Market Surveillance Regulation From 16 July 2021
- European VAT New Rules from July 2021
- German VAT Certificate
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Products & Orders
Product Management
- 🏠 Packaging Requirements for Home & Kitchen
- 🏠 Product Requirements for Home & Kitchen
- 🏠 Product Cards for Different Home & Kitchen Categories
- Recommendations for Price Setting
- How to increase Conversion Rate? Perfect Product Card
- How to add Products to the store?
Orders
Product Attributes
- CSV Uploading Errors
- Product GTIN
- How to fill in the CSV/XLSX templates?
- What if I sell cosmetics?
- What if I sell K-pop albums?
- Fashion Guide for Merchants
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Logistics
Offline Shipping
- Order Labels for Indian Merchants
- Blocked Countries Feature
- Offline Shipping and Order Fulfilment
- The Differences Between Online and Offline Shipping
- Logistics rules and principles
- Set offline shipping prices for the allowed countries (via CSV and manually)
Joom Logistics
- What is Joom Logistics?
- Checklist for Using Joom Logistics
- Joom Logistics FAQ
- How to fulfill online orders?
- Joom Logistics (JL) Shipping Labels requirements
- Mass-download of JL shipping labels via CSV
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Product Promotions
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Special Features
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Joom API